If anyone feels like it when they get that error message again push CTRL+Print Screen and paste (CTRL+V) into an image editor (or straight into the body of the email if your email allows you to do that) and then email the file to Jeff . the print screen button is usually in the top right corner of the keyboard above the numpad . but if that's too labour intensive . copy pasting the error text as has already been done should suffice . i think the only other information the screenshot gives is browser, and time of error because of windows clock .