Cancel Your Credit Card Before You Die

Dusty · 06-30-2008, 08:39 PM

Cancel your credit card before you die..........(hilarious!)

Now some people are really stupid!!!! Be sure and cancel your credit cards before you die.

This is so priceless, and so, so easy to see happening, customer service being what it is today.

A lady died this past January, and Citibank billed her for February and March for their annual service charges on her credit card, and added late fees and interest on the monthly charge. The balance had been $0.00 when she died, but now somewhere around $60.00.
A family member placed a call to Citibank.

Here is the exchange :

Family Member: 'I am calling to tell you she died back in January.'

Citibank : 'The account was never closed and the late fees and charges still apply.'

Family Member : 'Maybe, you should turn it over to collections.'

Citibank : 'Since it is two months past due, it already has been.'

Family Member : So, what will they do when they find out she is dead?'

Citibank : 'Either report her account to frauds division or report her to the credit bureau, maybe both!'

Family Member : 'Do you think God will be mad at her?'

Citibank: 'Excuse me?'

Family Member : 'Did you just get what I was telling you - the part about her being dead?'

Citibank : 'Sir, you'll have to speak to my supervisor.'

Supervisor gets on the phone:

Family Member : 'I'm calling to tell you, she died back in January with a $0 balance.'

Citibank : 'The account was never closed and late fees and charges still apply.'

Family Member : 'You mean you want to collec t from her estate?'

Citibank : (Stammer) 'Are you her lawyer?'

Family Member : 'No, I'm her great nephew.' (Lawyer info was given)

Citibank: 'Could you fax us a certificate of death?'

Family Member : 'Sure.' (Fax number was given )

After they get the fax :

Citibank : 'Our system just isn't setup for death. I don't know what more I can do to help.'
Fa! mily Member : 'Well, if you figure it out, great! If not, you could just keep billing her. She won't care.'

Citibank: 'Well, the late fees and charges do still apply.' (What is wrong with these people?!?)

Family Member : 'Would you like her new billing address?'

Citibank : 'That might help...'

Family Member : ' OdessaMemorialCemetery , Highway 129, Plot Number 69.'

Citibank : 'Sir, that's a cemetery !'

Family Member : 'And what do you do with dead people on your planet???

(Priceless!!)

Housesitter · 06-30-2008, 08:44 PM

I love it. Sadly I even believe it.

Dusty · 06-30-2008, 11:05 PM

Me too.

Mellow · 06-30-2008, 11:22 PM

That just gets me angry.

Boanerges · 06-30-2008, 11:54 PM

Is that a true story?

NearertoGod · 07-01-2008, 12:43 AM

Ha! Crazy bankers. Even if you went to another Universe they'd still charge you.

univac · 07-01-2008, 11:18 AM

They go fishing when you are a live, and when you dead they eat you

Dusty · 07-01-2008, 12:38 PM

Quote:

Originally Posted by Boanerges

Is that a true story?

I don't know .... Some one sent it to me in my E-mail. It could be though the way things are going with all the automation. I have a hard time even finding a person to talk to when I phone different places. The phone company is the worse ..... This is Emily your automated person .... hello ... I want to speak to a real person. and she says I don't understand the question ... that is not here try another question and it goes on and on .... Finally I end up hanging up.

Ramsey · 07-03-2008, 06:07 PM

search4christians · 07-05-2008, 11:34 AM

I had not laughed until he gave them the new billing address

nice one

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